Reply to a Mail using cBizOne or MS Outlook:

You can reply to a mail using either cBizOne or MS Outlook.  

• If the mail is Replied using cBizOne, the mail will in the Outbox/Sent Mails folders of cBizOne.  
• If the mail is Replied using MS Outlook, it will be in the Outbox/Sent Items folders of MS Outlook. 

Reply to a Mail using cBizOne:

1. Select the EMail, and then click Reply Button (cBizbar) to show EMail Window.
2. Enter the EMail content in the EMail Window of cBizOne.
3. Click Send button, to queue your Mail into Outbox Folder of cBizOne.

Note:  On Windows 2000, under rare instances, the EMail Window is minimized.  Simple click on the EMail Window Button on the Start Bar.  We are investigating the problem.

Reply to a Mail using MS Outlook:

1. Select the mail you want to reply.
2. Click Reply button on Outlook Toolbar to show Outlook's EMail Window.
3. Enter the EMail content.
4. Click Send button, to queue your Mail into Outbox Folder of MS Outlook.